Client Account Registration

Applicant type

Private company Individual School / university Government body NGO / non-profit Other

Organisation details

Organisation name *

New registration no. *

Post-2016 format — 12 digits

Old registration no. (if applicable)

Pre-2016 format — if incorporated before 2016

Malaysian companies incorporated before 2016 may have both formats. Enter both if available — either one is acceptable.

Address *

City *

Postcode *

State *

e-Invoice details (LHDN MyInvois)

Malaysia's e-Invoice rules require these on every invoice we issue to you. Find your TIN on MyTax (mytax.hasil.gov.my) under Maklumat Diri — it starts with C for companies or IG for individuals.

Tax Identification Number (TIN) *

SST registration no. (if registered)

Collection / outlet locations (optional)

If services will be at addresses other than the one above — outlets, warehouses, site offices — list them here. Each becomes a selectable location when scheduling collections. More can be added anytime after approval.

Client portal access

Our client portal lets you track service orders live, download Certificates of Destruction, request pickups, and view your account — free with your account. If yes, we'll email a secure setup link once your registration is approved (you choose your own password; we never ask for one here).

Yes, set up portal access No, maybe later

Who should hold this account? They'll receive the setup link and become your company's portal admin (they can invite colleagues later).

Account holder name *

Account holder email *

Position

Authorised contact person

Full name *

Position / designation *

Contact number *

Email address *

Service profile

Helps us prepare your account — materials, typical volume, and how you prefer collections handled. Actual collections are scheduled after your account is approved.

Type of materials *

Paper documents / files Hard disks / SSDs Electronic media (USB, tapes) ID / access cards X-rays / medical records Other (describe below)

Estimated volume

Preferred collection method *

Expected service frequency

Additional information / special instructions

Supporting documents

Other supporting documents (optional)

Privacy consent & terms

Personal Data Protection Notice Grass Stories Sdn Bhd collects and processes your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia), as amended by the Personal Data Protection (Amendment) Act 2024 — including the strengthened obligations in force from 2025. Data collected includes your name, organisation name, registration details, contact information, and submitted documents. This data is used to process your client account registration, issue service orders and Certificates of Destruction, manage client records, and comply with our legal and regulatory obligations. Your data is retained for a minimum of 7 years. We do not sell your personal data or share it with third parties for marketing purposes. To access, correct, or withdraw your consent, contact us at privacy@grassstories.com.

Terms & Conditions Grass Stories Sdn Bhd provides secure document and media destruction services. By submitting this form you confirm: (1) all materials submitted are lawfully owned or controlled by you or your organisation and you are authorised to request their destruction; (2) a Certificate of Destruction will be issued upon completion; (3) Grass Stories maintains strict confidentiality and full chain-of-custody records; (4) service fees will be confirmed in a Service Order after approval; (5) cancellations within 48 hours may incur a fee; (6) Grass Stories liability is limited to the value of services rendered; (7) this agreement is governed by the laws of Malaysia. For queries, contact privacy@grassstories.com.

Optional consent

Marketing reference consent Optional From time to time, Grass Stories may reference our clients on our website, company profile, client presentations, and other marketing materials as evidence of our service reach and trust. This may include your organisation's name and/or logo. This consent is entirely voluntary and has no impact on the services provided or on your pricing. You may withdraw this consent at any time by contacting privacy@grassstories.com.

I consent to Grass Stories referencing our organisation's name and/or logo on their website, presentations, and marketing materials as a client reference. (Optional)

Client Account Registration

Registration submitted successfully

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